Information from the Frederick County Division of Fire and Rescue Services (DFRS):
Resident Contact Information: Since the inception of Crestwood Village, the Management Office has maintained a separate file folder for each home. Included in this file is important information about the current resident(s), including birthdays, emergency contacts, car information and more. A recent review has revealed missing and/or outdated information in many resident files. Please fill out the new Resident Information Sheet and Information Disclosure Consent Form and return to the office by Friday, March 1. Paper copies of the form are included in the February issue of The Village Voice. Please direct any questions to the Management Office. (Posted 1/31/24)
Virtual 50+ Community Center: Click here.
The older, but still applicable, announcements and general information are archived below:
No Cost Home Improvements: Residents can take steps to make their homes more energy efficient and save money on heating and air-conditioning bills. The Power Saver Retrofits program helps low- to moderate-income households in Frederick County do this by providing free energy audits and related home improvements. For complete information, click here. For an application (includes income requirements), click here. (Originally posted 11/3/22)
Fire Safety Followup from League of Learners Talk on Sept. 23, 2022: Captain David Coe, Westview Station, Department of Fire and Rescue Services has provided information on questions residents had at his talk in the attached document (click here). Information covers fire extinguisher disposal, medicine disposal, smoke detectors, how to order the Knox Box, red emergency folders, disposal of medical "sharps" (needles), etc. (Originally posted 10/14/22)
Online Directory: An online community directory is now available. This is not the same as the paper directory that was published in May. Only contact information for those opting in is provided. To access the directory you must have an account on the Clagett portal. If you need to establish an account or wish to opt-in to have your contact information placed online, please contact Shirley Davis at firstname.lastname@example.org. As changes are made, the online directory will be updated. Click here for the Clagett portal. (Originally posted 7/22/22)
Clagett Portal: Our management company, Clagett Enterprises, Inc., has made an online portal available to our community. The portal is password protected and allows users to check their HOA accounts, upcoming payments, and payment history. The portal also allows payments to be made online. We further anticipate that we will be able to use the portal as a platform to post an online directory. Having contact information placed in the online directory will be opt-in only. If you want to establish an account on the portal, please contact Shirley Davis at email@example.com. Also let her know if you want your contact information contained in the online directory. You will be issued login credentials with a temporary password by email or, optionally, U. S. mail. Establishing a portal account is completely optional. (Originally posted 6/3/2022)
Electronic Transmission of Notice: Our By-Laws and the Maryland Homeowners Association Act allow Homeowners to receive notices of meetings and other information by electronic transmission from the Crestwood Village Homeowners Association. The Board of Trustees has approved electronic transmission for those Homeowners who desire delivery by this method. If you would like to opt-in to receive notices of our Annual Meeting and Community Special Meetings and other applicable information by electronic transmission, please notify our Assistant Property Manager, Shirley Davis, at firstname.lastname@example.org. Please put “Opt-In for Electronic Notice” in the subject line of your email. Please include your Crestwood Village property address(es) in the body of your email. If you do not want electronic delivery you don’t need to take any action and you will continue to receive notices of the Annual Meeting and Community Special Meetings (as may be called for) and other applicable information by U. S. Mail. Though you may be signed up to receive community emails, opting in to receive electronic transmission of notice is a separate and distinct action. Recurrent monthly Community Meetings and Board Meetings are standing meetings and are not announced through the U. S. Mail or community emails. However, U. S. Mail and electronic notice (for those opting in) will be used to announce the Annual Meeting and any Community Special Meetings that might be called along with other applicable information. (Originally posted 12/8/21)
Shredding: Shredding is available at the Clubhouse. A locked bin is located inside the auditorium near the entrance with a slot in the top to deposit papers to be shredded. Shredding is done onsite every few weeks by our shredding contractor. (Originally posted 8/31/21)
Identity Theft Protection: Click here for a guide from the Maryland State Police.
From the Frederick County Sheriff’s Office (FCSO): “The FCSO has received numerous calls regarding a scam in which a caller is posing as a FCSO senior leader, stating they have to serve a warrant, and asking for payment using gift cards. We would NEVER serve a warrant this way and if you experience this scam, call 301-600-1046.” (Originally posted 6/18/21)
Frederick Sheriff’s Department App: The app that the sheriff’s department had is no longer updated. The best source of information is now their website: https://www.frederickcosheriff.com/
Licensed Contractors: Numerous contractors offer their services in Crestwood Village for both exterior and interior projects. Some are licensed, some are not. The Board of Trustees strongly advises that you only contract with professionals that are licensed. The Maryland Department of Labor provides the ability to search for licensed professionals on their website. Click here. To search specifically for contractors holding a license issued by the Maryland Home Improvement Commission (MHIC) , click here.
Dog Control: If you are a dog owner, please ensure that your dog is always properly leashed and restrained in order to keep both dogs and people safe in our community.
Recycle Right: when in doubt, just throw it out. We all wish more things were easily recyclable, but wishfully placing materials in a blue cart doesn't make them recyclable...it makes them expensive trash. Click here to see acceptable items.
Assistance with Potential Scams: Neighbors-Helping-Neighbors (NHN) is offering a service to assist our residents in determining if they are being targeted by scam. If in doubt, don't pull the wallet out! Scammers frequently use scare tactics so do not pay anyone if you feel threatened or afraid. Run the situation by a trusted friend, family member, the office, the police department, or NHN. All consultations with NHN will be in the strictest confidence. Please contact Caroline Bolin, NHN Chairwoman, if you have questions or need assistance.
Phone Scams: Our Neighborhood Watch team reminds residents not to give out personal information over the phone especially if receiving an unsolicited call. Phone scammers are especially prevalent during the Medicare Open Enrollment season, October 15 to December 7. Additionally, if anyone appears at your door purportedly representing Medicare (or any other solicitation) please inform them that door to door solicitation is not allowed in Crestwood Village and close the door. Do not be a victim.
Community Security: During the Board of Trustees meeting on September 25, 2018 community security was discussed. Residents may want to consider keeping their exterior lights on during the night or installing motion detectors to activate exterior lights. Additionally, if criminal activity is seen or suspected at any time of the day or night, please call 911 immediately rather than the office or our security company.
Frederick Police Report Potential Scam: The Frederick Police Department reported on January 24, 2018 that scammers impersonating First Energy employees have been going door to door in some areas. Do not provide them any information. If you encounter such criminals, please contact the police at their non-emergency number: 301-600-2102. Here is a link from First Energy regarding the scam: First Energy Scams
Frederick County Senior Resource Guide: The Frederick County Department of Aging has published a 132 page guide that offers a great deal of information pertinent to Crestwood Village residents. Copies are available at the Clubhouse. To view and download a copy, please click the following link: Senior Resource Guide
Crestwood Veterans: Veterans benefits offered by Maryland can be found here: http://veterans.maryland.gov/ Be sure to take a look at the "State Resource Guide" on that website.
Smoke Detectors: The Fire Department emphasizes the importance of smoke detectors and changing out the batteries when we change our clocks. If anyone needs specific advice regarding smoke detectors, the firehouse can be contacted at 301 600-9310.
After Hours Clubhouse Access: If you need to enter the Clubhouse after hours, please notify a paid staff member (names contained on the first page of our new Community Directory) or the President of the Board of Trustees.
IRS Tax Scams/Consumer Alerts: For the latest on current tax scams, please click here.
To report scam phone calls or other tax scams to the IRS call 800-366-4484 or report online:
Community Speed Limit: The BOT asks that residents please be aware of their speed and to consider that 25 MPH is a maximum and that other conditions (weather, pedestrians, curves, bikers, etc.) might require slower speeds. Please exercise care while driving in our community.
Comcast: If you have Comcast service, please advise them that you are a bulk customer and basic cable is covered by our HOA fees so you should not be charged for basic cable. If you have any questions, these are the Comcast numbers for bulk customers: 855 638-2855